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Shipping Policy
Domestic Shipping Processing Time Orders are processed within 1-2 business days for the Gift Order store and 14 days for the Health & Beauty care store on a pre-order basis. Shipping Methods We use trusted courier services to ensure safe delivery. Shipping times vary based on location and chosen delivery method. International Shipping Availability: Currently, we do not offer international shipping. This policy will be updated if we expand our shipping zones in the future.
International Shipping Availability Currently, we do not offer international shipping. This policy will be updated if we expand our shipping zones in the future.
Payment Methods
- Cash on Delivery (COD): Available only in Colombo and its suburbs, and the Western province for order values below LKR 15,000.
- Credit and Debit Cards: Accepted for all orders.
- Bank Transfers: Accepted for all orders.
Order Cancellations
- Cancellation Policy: Orders can be canceled within 24 hours of purchase. Contact our customer service team at info@giftopiya.com to cancel your order.
- Refund Process for Cancellations: If you cancel your order within the specified time frame, a full refund will be processed to your original method of payment.
Shipping /Delivery Policy
Welcome to the Giftopiya. We are committed to offering the most best and reliable delivery
services for our valuable customers. Our delivery policy outlines the terms and conditions related
to the delivery of products purchased through our website. We are provide Cash on delivery service
around in Colombo and suburbs only.
Oder Processing Time
01. Gift Oder store-Orders are processed within 1-2 business days after receiving the payment
confirmation. You will receive an email with the tracking details once your order is dispatched.
02. Health & Beauty care store: Currently we offering “preorder Basis” who are purchasing the
international brands and Oder processing time is 14 days after receiving the payment
confirmation.
Local Delivery time & estimate cost
We use trusted courier services to ensure your order reaches you doorstep safely. The estimated
delivery time varies depending on the delivery method selected and the destination. We are provide
Cash on delivery service around in western province only. Credit and debit cards and bank transfers are
accepts normally for other provinces.
Our Delivery Zone
Zones Estimated Delivery Time Delivery Fees
(LKR)
A-Western 2-3 Working days 650/-
B-North western 2-3 Working days 650/-
C- Southern 3-4 Working days 650/-
D – Sabaragannuwa 3-4 Working days 650/-
E- Central 4-5 Working days 650/-
F- North Central 4-5 Working days 650/-
G- Uva 5-8 working days 650/-
H- Northern 5-8 working days 650/-
I- Eastern 5-8 working days 650/-